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1. How
soon can I walk on it?
Keep pets, children and
regular traffic off of the carpet for a period of 6 hours. The homeowner may
use the carpet lightly immediately after cleaning by wearing white socks.
Wait 24 hours before removing Styrofoam blocks and foil tabs that are put in
place to protect the furniture and carpet. Some carpets may still feel
slightly damp for up to 18 hours depending on carpet and soiling conditions.
This is normal and will not cause any problems.
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2.
Do you move the furniture?
Our regular pricing includes
moving sofas, chairs, tables, end tables, etc. Beds, dressers and heavier
pieces are left in place under our regular pricing structure.
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3.
Can you clean carpet or rugs over hardwood floors?
Yes, we have our system set
up where the backing of the carpet or rug is not saturated, therefore no
problem with wood floors underneath. No problem with edges either, our rinse
does not affect hardwood floors. Oriental rugs and all woven rugs should be
cleaned in-plant.
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4. Do you clean …
Berber
Absolutely, Berber is a weave,
not a particular type of fiber. Berber is simply a type of loop construction
that my come in olefin, nylon, wool or a blend. Berber requires a more
thorough cleaning than other carpets because the "flushing" action
needs to take place to get under, around and through the loops. Other
companies that are not as thorough as we are have a lot of problems with
Berber because they leave soil behind that "wicks" back to the
service.
Sisal,
Seagrass, Grass
Yes, dry-clean only, unless
last resort spot cleaning. Spot cleaning and extraction can cause
discoloration or water rings on sisal.
Wool
Yes, we have special products
that we use for wool. We use lower pressure, lower temperature and take
special drying precautions for cleaning wool.
5. What about specialty
fabrics, such as:
Haitian
Cotton
Yes, we have special Haitian
cotton cleaner, or we can dry-clean it. Case by Case.
Silk,
Rayon, Chintz
Yes
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Campbell’s
Carpet & Upholstery Cleaners
